All proceeds from Craft-Stop go to support programs for persons with developmental disabilities.

ORDERS
Depending on the availability of the items you order, we will process your order within seven (7) business days. We ship all packages via United State Post Office, either priority mail, first class mail or parcel post. If customer is contacted (i.e., problem with order, credit card is declined, etc.) there will be an additional charge of $2.00 added to your order. We try our best to keep our shipping charges down. Most one-of-a-kind items are shipped Priority Mail for tracking purposes.

Parcel Post Additional Surcharges - These additional charges are applied if the parcel is more than 34 inches long or 17 inches high or 17 inches wide. Most paint by number parcels fall within this surcharge.

RETURN ORDERS
Returned merchandise requires authorization prior to return. If merchandise is returned without authorization, it will be refused. Requests for returns must be made within 30 days from invoice date. To send an email request, go back to the home page and click the button "contact us" located at the top of the page. Only unopened packages will be accepted. All returned merchandise is subject to a 15% restocking fee.

SHIPPING
Shipping depends on weight, location, and method of shipment. We ship via USPS using Priority Mail and Parcel Post in the USA, Priority Mail and First Class for International orders. Handling/Insurance estimate: $4.00-$9.00. This may include costs for delivery confirmation. If an order is returned to us by the United States Postal Service (USPS) due to a wrong address that you submitted or for any other reason that is not our error, and we re-ship it to you with the corrected address, we will have to charge your credit card for the cost of re-sending your order (handing charge and shipping). If you refuse your order shipped via USPS and it is returned to us, you, the consumer, are liable for the cost of shipping the parcel to you and the cost of the return charged by USPS.

PRODUCTS - LABELING
All leaflets and kits are labeled with our logo.

CREDIT CARDS ACCEPTED
Credit card payments are accepted for Discover, MasterCard and Visa

SALES
ALL SALES ARE FINAL for any opened kits.

SHIPPING AND HANDLING CHARGES
Based on the items purchased.

PRIVACY POLICY
Customer information is never released, exchanged, or bartered at any time for any reason. Credit card information is manually processed and not stored in any database.

CONTACT US
Phone: 877-864-3609 or 401-849-7244

EMAIL
info@craft-stop.com

ADDRESS
906 Aquidneck Avenue
Middletown, RI 02842